Shipping policy
At Mariorey, we are committed to delivering your orders reliably and transparently, ensuring a smooth and trustworthy shopping experience. Below are the full details of our shipping process.
Currency Notice
All prices, transactions, and shipping information on https://mariorey.com are listed and processed in Canadian Dollars (CAD).
Shipping Fees
We offer free standard shipping on all orders within Canada.
▹ No minimum purchase required
▹ No hidden fees
▹ Trackable delivery
For international orders, shipping fees (if applicable) will be calculated at checkout.
Processing & Delivery Time
Order Cut-off Time: 5:00 PM (Eastern Time – Toronto)
Fulfilment Days: Monday – Friday
▹ Handling Time: 1–2 business days (Monday–Friday)
▹ Transit Time: 6–8 business days (Monday–Friday)
Total Estimated Delivery Time
Most Canadian orders arrive within 7–10 business days from order confirmation.
Orders placed after the cut-off time, on weekends, or on Canadian public holidays are processed on the next business day.
▹ During peak periods such as holidays, promotions, or seasonal sales, delivery times may be slightly extended
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link, allowing you to monitor your delivery in real time.
Address Modifications
If you need to update your delivery address, please contact us as soon as possible at:
Requests must be made before the order has been shipped.
Once an order has been dispatched, we are unable to modify the delivery address.
Delivery Availability
Canada
We ship nationwide across Canada.
International Shipping
We also offer international shipping to select countries.
▹ Shipping times and fees vary depending on destination
▹ Any applicable customs duties or import taxes are the responsibility of the customer
We do not guarantee delivery to:
▹ Certain remote or restricted areas
▹ PO Boxes (depending on carrier limitations)
Carrier Services
We work with reliable shipping partners to ensure timely and secure delivery. Carriers may include:
▹ Canada Post
▹ UPS
▹ FedEx
▹ Other regional or international couriers
Lost, Delayed, or Damaged Orders
If your order is delayed, lost, or arrives damaged, please contact us at:
Include:
▹ Your order number
▹ Any relevant details or photos (if applicable)
We will investigate the issue and, if necessary, offer:
▹ A replacement
▹ A full refund
Contact Us
If you have any questions about shipping, please contact us:
▹ Email: care@mariorey.com
▹ Phone: +1 416 628 9985
Address:
1453 Gerrard St E
Toronto, ON M4L 1Z9
Canada
Business Hours
▹ Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time)
▹ Saturday & Sunday: 10:00 AM – 2:00 PM
Average response time: 24–48 hours
For additional support, please visit:
👉 https://mariorey.com/pages/contact